TY - GEN AU - Rao,P.C & Shelfield,W ed. TI - Alternative dispute resolution. T2 - What it is and how it works SN - 9788175340312 U1 - 341.52 ALT PY - 2013/// CY - Delhi PB - Universal Law Publication N1 - 1. Peaceful Settlement dispute 2. Mediation 3. Conciliation 4. Negotiation ER -